Best Western Ville-Marie Hotel & Suites Montreal, Montreal

Upon entering the hotel, I immediately noticed the refreshing smell of clean linen, and our spacious room was both clean and comfortable, offering great value for the price paid. However, the dining options were not particularly special, and it was better to explore nearby cafes for meals.

My stay at the hotel was a mix of positives and negatives. The rooms, although conveniently located next to the lifts and a conference room, were clean and essential with a luxurious feel, resembling a more expensive hotel. However, the service was a bit of a mixed bag, with immediate response from Maintenance but some staff being extremely rude. The location was great, offering easy access to many shops, cafes, Mount Royal, and other attractions, but being slightly away from the center. The dining experience, while pricey and closing early, lacked variety in options. Overall, a stay with some highs and lows.

As soon as I entered the hotel, I could smell the clean linen in the rooms, but there was a slight hint of cigarette smoke that put me off a bit. The service was quick and efficient, especially during check-in, and the location was perfect for exploring the shopping delights of Saint Catherine's Street. The dining experience was average, and some upgrades are needed in certain facilities.

Staying at the hotel was a delightful experience overall. The rooms were immaculate, modern, and the bed was super comfortable. The proximity to Bell Center was awesome, and the room itself was very spacious and comfortable. However, the price per night was over Can $400, which might be a bit high for some travelers. The service was a mix of directness about tipping and genuine friendliness, especially from helpful staff like Mike, Brahim, and Manuel. The location had tons of food options nearby but some construction noise, offering easy access to public transit and other city locations. The dining experience at Le Parmigiano seemed quite limited, although the food looked tasty. Overall, a great hotel stay with a few minor drawbacks.

I had a mixed experience at this hotel. While the rooms were extremely comfortable with spacious beds and fluffy pillows, the noise from the elevator made it impossible to get a good night's sleep after a long drive. The service was a bit inconsistent, with some staff being accommodating and friendly while others seemed indifferent and unfriendly. The location, though great for accessing nearby streets and attractions, felt a bit outdated compared to the sleeping area.